Privacy Policy

1. Introduction

Word Waves ("we", "our", or "us") provides a language-learning mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App. By using the App, you consent to the practices described in this policy. If you do not agree, do not use the App.

2. Information We Collect

a. Information You Provide

• Account information: email address or other account identifiers if you register an account or sign in through a third-party provider.
• Payment and billing information: we do not directly collect full payment card details; subscriptions and purchases are processed by third-party platforms (e.g., Google Play, RevenueCat). We may collect purchase receipts, subscription status, and related metadata.
• Support and communications: messages you send to us (e.g., support requests) and any information you include in those messages.

b. Automatically Collected Information

• Usage data: interactions within the App such as features used, pages/screens viewed, session duration, and crash reports.
• Device and technical data: device model, OS version, unique device identifiers, mobile carrier, and IP address.
• Analytics: aggregated statistics about App usage collected by analytics services.

c. Third-Party Data

• We may receive information from third-party services you connect to (e.g., authentication providers) and from the payment processors used for subscriptions.

3. How We Use Your Information

• Provide, operate, and maintain the App and its features.
• Process purchases, manage subscriptions, and handle billing-related issues via third-party payment processors.
• Improve and personalize the App experience, perform analytics and diagnose problems.
• Communicate with you about updates, promotions, and support issues (you may opt out of marketing communications).
• Detect, prevent, and address technical issues, fraud, and abuse.

4. Sharing and Disclosure

We may share your information with:

• Service providers: companies that perform services on our behalf such as payment processors (e.g., RevenueCat, Google Play billing), analytics providers, hosting providers, and crash reporting tools.
• Legal and safety: when required by law or to respond to legal process, protect our rights, or address fraud or security risks.
• Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell personal information to third parties.

5. Third-Party Services and Links

The App may use third-party services (e.g., analytics, crash reporting, payment processing). Their use of your data is governed by their own privacy policies. The App may contain links to third-party websites; we are not responsible for their privacy practices.

6. Data Retention

We retain personal information as long as necessary to provide the App and comply with legal obligations. If you delete your account (if applicable) or request deletion, we will delete or de-identify your information as required by law and our policies, except where retention is needed for legal or legitimate business purposes.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. Review your device security settings and notify us if you suspect unauthorized access.

8. Children

The App is not intended for children under the age of 13 (or other minimum age in applicable jurisdictions). We do not knowingly collect personal information from children under the applicable age. If we learn we have collected such information, we will take steps to delete it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have the right to object to processing or request portability of your data. To exercise these rights, contact us at the address below. You may also opt out of certain marketing communications.

10. International Transfers

We may transfer information to, and store it on, servers located in countries other than your own. If you are located outside the country where we operate, your data may be transferred to countries with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes we will provide notice within the App or via other communication channels. Continued use of the App after changes indicates acceptance of the updated policy.